Introduction to General Business English (3 days)
Telephoning (1 day)
Written Business Communication (1 day)
Dealing with Complaints (1 day)
Presentation Techniques (1 day)
Chairing a Meeting (1 day)
Negotiating (1 day)

Professional Communication for Receptionists and
Waiters/Waitresses in English, French, German and Spanish (2 days)

Preparation Courses for Cambridge Exams:
BEC Vantage / BEC Higher Preparation Course (40 to 60 units)


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